Privacy Policy

1. Introduction

This Privacy Policy explains how Varven GmbH collects, uses, stores, and protects your personal information when you visit or use www.varven.com. By accessing or using this website, you consent to the processing of your personal data in accordance with this Privacy Policy and applicable data protection laws, including the General Data Protection Regulation (GDPR).

2. Data Controller

The controller responsible for data processing is: Varven GmbH, Maximilianstraße 35, 80539 Munich, Germany. For privacy-related inquiries, please contact us at support@varven.com.

3. Collection of Personal Data

You may visit our website without providing personal information. However, when you access our website, certain technical information may be automatically collected, including your IP address, browser type and version, operating system, date and time of access, referring URL, and other technical data necessary for the operation and security of the website.

If you contact us via email, contact forms, subscribe to our newsletter, create an account, or place an order, we may collect personal information including your name, email address, phone number, billing and shipping address, payment information, and any information you voluntarily provide.

4. Purpose of Processing

We process your personal data for the following purposes: processing and fulfilling orders, providing customer support, communicating regarding purchases or inquiries, managing accounts, processing payments, handling warranty claims, sending newsletters and marketing communications where consent has been provided, improving our services, preventing fraud, and complying with legal obligations.

5. Legal Basis for Processing

Personal data is processed on the basis of Article 6 GDPR, including performance of a contract, compliance with legal obligations, legitimate business interests, and consent where required. Newsletter subscriptions and certain marketing communications are based on your explicit consent and may be withdrawn at any time.

6. Sharing of Personal Data

We may share personal information with trusted service providers that assist us in operating our business, including payment processors, logistics providers, website hosting providers, customer service platforms, analytics providers, and marketing partners. Such providers are contractually obligated to process personal data only for authorized purposes and in compliance with applicable data protection laws.

Payment transactions may be processed through third-party providers such as PayPal, Stripe, Klarna, or other payment services offered during checkout. These providers process your information in accordance with their own privacy policies.

7. Cookies and Similar Technologies

Our website uses cookies and similar technologies to provide essential website functionality, remember preferences, improve user experience, analyze traffic, and deliver personalized content and advertisements. Session cookies are deleted when your browser session ends, while persistent cookies remain stored until they expire or are manually deleted. You can manage cookie preferences through your browser settings; however, disabling cookies may limit certain website functionality.

8. Analytics and Advertising

We may use analytics and advertising services such as Google Analytics, Google Ads, Meta Pixel, and similar technologies to better understand website usage, measure advertising effectiveness, and improve our services. These services may collect information such as IP address, device information, pages viewed, and interactions with our website. Where required by law, such services are activated only after obtaining your consent through our cookie management system.

9. Social Media Integrations

Our website may contain links, integrations, or plugins from social media platforms including Instagram, Facebook, Pinterest, X (formerly Twitter), YouTube, TikTok, and other platforms. When interacting with such services, data may be transmitted directly to the respective platform providers. We have no control over how those providers process personal information and recommend reviewing their respective privacy policies.

10. Marketing Communications

If you subscribe to our newsletter or marketing communications, we may send information about products, promotions, events, and company updates. You may unsubscribe at any time by using the unsubscribe link contained in marketing emails or by contacting us directly at support@varven.com.

11. SMS and Mobile Messaging

If you provide your phone number and opt in to receive SMS or mobile marketing communications, you consent to receiving transactional messages, order updates, abandoned cart reminders, and promotional communications. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message received from us.

We do not sell, rent, lease, trade, or otherwise transfer phone numbers or customer information collected through our messaging programs for profit. Information may be shared with service providers necessary to deliver messaging services.

12. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records. When retention is no longer necessary, personal data will be securely deleted or anonymized.

13. Your Rights Under GDPR

Subject to applicable law, you have the right to request access to your personal data, request correction of inaccurate information, request deletion of personal data, request restriction of processing, object to processing, withdraw consent, and request data portability. You also have the right to lodge a complaint with a competent data protection supervisory authority.

14. International Data Transfers

Where personal data is transferred outside the European Economic Area, we implement appropriate safeguards in accordance with applicable data protection laws, including Standard Contractual Clauses or other approved transfer mechanisms where required.

15. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of third-party websites. We encourage users to review the privacy policies of any external websites they visit.

16. Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or other corporate transaction involving Varven GmbH, personal information may be transferred as part of the transaction, subject to applicable legal requirements and safeguards.

17. Data Security

We implement appropriate technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction. However, no method of transmission or storage can be guaranteed to be completely secure.

18. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page together with the updated effective date. Continued use of the website after changes become effective constitutes acceptance of the revised Privacy Policy.

19. Contact

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact Varven GmbH at support@varven.com or by mail at Maximilianstraße 35, 80539 Munich, Germany.